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Customer reviews of Moss Hall
At Moss Hall we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 178 customer reviews
Appalling customer service
By David J on 14 July 2020 | Purchase not verified
Appalling customer service, failed to take / return calls. I bought a Mitsubishi Shogun, they promised to replace the missing parcel shelf this was 6 months ago. This has never been achieved, I ended up purchasing this item myself from EBay for £65 as I was shipping the vehicle abroad. Very disappointed especially considering the reassurance they gave me in the showroom. I wouldn’t use this seller again.
5 Star dealership, honest & trustworthy
By Sohail Y on 25 March 2020 | Purchase not verified
Bought my Mercedes CLS from here, process was faultless, really nice professional dealer setup, all cars inc mine where presented so well! Thanks again Brodie for a great deal and i would not hesitate to recommend you to anyone :)
Very professional, highly recommend!
By Michael V on 01 March 2020 | Purchase not verified
Excellent Service - very professional, Brodie dealt with my enquiry from start to finish with no pressure but answered all questions - I would highly recommend to anyone looking for a ew car - very happy with my Audi!
By Enzo V on 09 May 2019 | Purchase not verified
I previously had a problem with this garage but it has now been resolved
Good but could be even better
By Jake B on 22 February 2019 | Purchase not verified
Overall I was happy with the purchase and deal I secured with the BMW 4 Series. Positives were: Finance package was offered when I was refused a loan with my bank Car was of a good spec and service history Collection was on time and good levels of communication Flat tyre issues was resolved Areas to improve are: Very sales focused to the point there was almost a reluctance to allow my partner to test drive It took several times of asking to replace a cracked vanity mirrors Overall good, almost very good, just a few edges to smooth out. Recommended
A* service, really helpful!
By Martyn J on 01 December 2018 | Purchase not verified
outstanding service, dealt with professionally, and made themselves available to suit me. I'd look here first next time before anywhere else!
By Enzo V on 23 September 2018 | Purchase not verified
This seller is not honest: before buying the car, I paid a £1,500 deposit that the seller promised to be fully refundable. I then decided not to buy the car the seller did not refunded me entirely (he kept £500).
Arthur Dailey - NOT!
By Richard W on 23 August 2017 | Purchase not verified
No nonsense, no fuss, straight talking, friendly, professional, efficient, knowledgeable. What more can I say? (and a nice dog).